Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Castillo

Jose Castillo

November 4, 2024

5  out of  5
rating by Jose Castillo
"Gracias Cedric!"
Profile photo of Jose Castillo

Jose Castillo

October 31, 2024

5  out of  5
rating by Jose Castillo
"Anthony did an excellent job at helping me and explaining the process to me. Very smooth process with him helping me out!"
Profile photo of ismael villalobos

ismael villalobos

October 21, 2024

5  out of  5
rating by ismael villalobos
"Anthony went above and beyond to make sure I received what I needed. Thank you so much"
Profile photo of Anthony Beltran

Anthony Beltran

October 14, 2024

5  out of  5
rating by Anthony Beltran
"This is very professional State Farm Office. The Agents are at the office ready to help in Spanish or English Monday thru Friday 9am - 6pm and Saturdays 9am - 12pm."
Profile photo of felipe galindo

felipe galindo

October 14, 2024

5  out of  5
rating by felipe galindo
"Gracias por la ayuda!"
Profile photo of Mary Korthuis

Mary Korthuis

October 11, 2024

5  out of  5
rating by Mary Korthuis
"I appreciate the time and patience when I called this office, I was treated as if I was getting full coverage. Thank you for your step above."
Profile photo of Shaundra

Shaundra

October 11, 2024

5  out of  5
rating by Shaundra
"Micaela was very professional, very kind, and helped me to fulfill all my insurance needs for my car. She helped me to regain my faith in State Farm again."
Profile photo of Angelica Corball

Angelica Corball

September 30, 2024

5  out of  5
rating by Angelica Corball
"Very helpful and professional."
Profile photo of Abdiaziz Husein

Abdiaziz Husein

September 26, 2024

5  out of  5
rating by Abdiaziz Husein
"Great service always on time,and super helpful hi recommended"
Profile photo of Nestor Rodriguez

Nestor Rodriguez

September 2, 2024

5  out of  5
rating by Nestor Rodriguez
"The offices appear to have a predominantly Spanish-speaking clientele, and the staff is more than prepared to handle all comments, questions, or concerns. They are growing rapidly, so sometimes there may be a slight wait, but the staff is friendly and welcoming, acknowledging you and making you feel heard and seen. The main person leading the team is Joel—phenomenal—and his managers—Carla and Cedric—are excellent in their roles. Overall—4.75/5 If this location is convenient for you, save money and switch while having great customer service at your fingertips."
We responded:
"Nestor, What a nice review! Thank you so much! The goal is our offices to provide outstanding customer service. Our team is extremely knowledgeable, and work to see you obtain the proper insurance coverage at the very best price. When you are in the neighborhood, stop by and say hi!"
Profile photo of Shih-Yu Ma (馬世宇)

Shih-Yu Ma (馬世宇)

August 22, 2024

5  out of  5
rating by Shih-Yu Ma (馬世宇)
"Agent is very helpful!"
We responded:
"Shih-Yu, We are so pleased to receive this great review! Thank you for choosing our State Farm office. Please give us a call anytime you have a question or need us!"
Profile photo of Mohammad Hares

Mohammad Hares

June 21, 2024

5  out of  5
rating by Mohammad Hares
"Great Sedrick"
We responded:
"Mohammed, Thank you so much for this great review! Cedric really enjoyed helping you. Our entire team of agents in our 2 Aurora State Farm offices are here to help you anytime you need us!"
Profile photo of Jenna Seto

Jenna Seto

June 17, 2024

5  out of  5
rating by Jenna Seto
"Ana is extremely helpful and explains any and all options State Farm provides. As someone who is new at shopping for insurance, I appreciate her patience and ability to find the best rates and options possible."
We responded:
"Jenna, thank you for this wonderful review. Ana, and all of our agents, want to take all the time needed to make sure every customer gets the right insurance coverage at the very best price! We are so happy you chose our State Farm office! Call or stop by any time you have a question! We are here for you!"
Profile photo of Dino

Dino

April 12, 2024

5  out of  5
rating by Dino
"Id highly recommend state farm they gave me an amazing quote i looked around everywhere today and nobody had as amazing quote as i got with state farm!!! Fanny Palma Help me and she even got it knocked down a little more after my initial quote!!! highly recommend best place thank you so much Fanny!🩷🩷🩷 You guys made my day !!!!"
We responded:
"Amanda, Thank you for this "amazing" Google review! Fanny was thrilled .to read this. She and all our agents want to give you a the most insurance coverage and the very best price! We are so happy to have you as part of our State Farm family!"
Profile photo of Kristen Meister

Kristen Meister

March 31, 2024

1  out of  5
rating by Kristen Meister
"Absolutely terrible customer service. Three calls and no call back. The one call that actually answered was clearly working from home with the kids loudly playing in the background. 💯 for her managing her situation. But no follow up. No information. No courtesy call back. Definitely do not recommend. They do not care. At all."
Profile photo of Amelia Gardner

Amelia Gardner

March 14, 2024

5  out of  5
rating by Amelia Gardner
"She was very nice and helpful!"
We responded:
"Amelia, Thank you for taking the time to give us this 5-star review, and letting us know how helpful Ana was. Our entire team strive to give the best customer service possible! Stop by and say hi any time!"
Profile photo of Jen

Jen

March 12, 2024

5  out of  5
rating by Jen
"I’ve been with this Joel for my insurance for several years! Excellent customer care and friendly staff! Thank you for being there for me!!!"
We responded:
"Jen, Thank you for this review and being part of our State Farm family for the past several years! We are always here for you anytime you have a question or need us!"
Profile photo of Ben Luckett

Ben Luckett

March 10, 2024

5  out of  5
rating by Ben Luckett
"Team working with Joel is very helpful and friendly. Even at 4:50 on a Friday. (My fault completely) give them a try for great pricing and reliability in a crisis!"
Profile photo of Aly Ramirez

Aly Ramirez

March 9, 2024

5  out of  5
rating by Aly Ramirez
"Gran ayuda"
We responded:
"Aly, ¡Gracias por esta maravillosa reseña de Google! Para que sepa, nuestras dos oficinas de Aurora están abiertas los sábados, en caso de que alguna vez nos necesite."
Profile photo of Jose Munoz

Jose Munoz

March 8, 2024

5  out of  5
rating by Jose Munoz
"Fue muy amable y atenta a todas mis preguntas y dudas es de lo mejor"
We responded:
"Jose, ¡Gracias por esta excelente revisión de Google! Ana disfrutó mucho ayudándote. Todo nuestro equipo en nuestras 2 oficinas de Aurora está aquí cuando tenga alguna pregunta; simplemente visítenos o llámenos. Gracias por ser parte de nuestra familia de State Farm."
Profile photo of Vic Dimas

Vic Dimas

March 7, 2024

5  out of  5
rating by Vic Dimas
"Ana was great on assisting me with finding the correct policy for me, helped me saved money as well, 10/10 service, highly recommend."
We responded:
"Vic, WOW! Thank you for this outstanding review. "10/10 Service" and a "recommendation," we couldn't ask for anything better! Ana strives to take the time to make sure every customer has the most insurance coverage at the very best price, as does our entire team. Thank you for choosing our State Farm office!"
Profile photo of jacqueline escoto

jacqueline escoto

February 29, 2024

4  out of  5
rating by jacqueline escoto
"I called today and Ana helped me with everything i needed she was polite, understanding."
We responded:
"Jacqueline, Thank for taking the time to write this wonderful review! Ana is truly a professional. Our entire team wants to take the time to make sure you understand every aspect of your insurance policies, and we are getting you the very best rates! Please stop by or call any time you have a question!"
Profile photo of Yodit Tesfay

Yodit Tesfay

February 23, 2024

5  out of  5
rating by Yodit Tesfay
"Ana was amazing to work with. She was very efficient and educated us well about our coverage options."
We responded:
"Yodit, We appreciate this 5-star Google review! All of the agents in our 2 Aurora offices take the time to educate every customer so they can choose the right insurance coverages at the very best price. Ana really enjoyed helping you!"
Profile photo of Michael Milton

Michael Milton

February 21, 2024

5  out of  5
rating by Michael Milton
"My experience with state farm as a life long customer has always been above excellent. Ms. Carla expertise and professionalism was outstanding. As a former IRS customer service representative with iver 17 years of service. Ms. Carla's customer service and approach to complex issues was excellent. Thank you!"
We responded:
"Michael, We cannot tell you how much we appreciate this review! Thank you so very much! Carla is extremely knowledgeable. Yes, insurance can be "complex." Carla, and our entire team, will take the time to explain all the options so east client can determine aspects of the policies best suits their individual needs. We are so happy to have you as part of our State Farm family!"
Profile photo of Gulbuddin Mezrabi

Gulbuddin Mezrabi

February 6, 2024

5  out of  5
rating by Gulbuddin Mezrabi
"The best insurance company. Thanks for being so helpful and respectful Cedric Gonzalez Mata"
We responded:
"Gulbuddin, Thank you for this outstanding review! Our entire team of State Farm agents stive to be the 'best!" Cedric enjoys helping you, and really appreciated your taking time to recognize him!"